Digital
Steven is ICT and Customer Support Officer at InsideOut Institute, a role which supports the eTherapy and eClinic platforms providing resolution of techinical issues. He is passionate about enhancing and streamlining the customer experience through the use of technology, removing barriers to access and improving outcomes.
Steven had worked for multiple New Zealand tertiary institutes, starting his career lecturing in database design and administration, before moving into educational administration, business development, funding compliance, operations and management roles within the academic delivery areas of Information Technology, Sports and Fitness, Health Science and Natural Therapies.
Steven studied Software Development before turning to Educational Technology and Innovation, holding a Master in Applied Practice (Technological Futures) focussing on emerging and disruptive technologies.
A bespoke statewide workforce platform was developed to support clinicians, eating disorder coordinators and trainers with prerequisite learning, eLearning modules, and feedback collection. It allows coordinators to prioritise clinicians in their Local Health Districts and ensures access to current, evidence‑based training. Clinicians across NSW can now enrol in training that matches their needs and access training resources.
Complete
The Upskilling Project aims to improve treatment and early intervention of eating disorders in mainstream mental health settings nationally by embedding evidence-based treatment in care and upskilling frontline mental health clinicians.
Complete
© 2026 InsideOut
InsideOut acknowledges the tradition of custodianship and law of the Country on which the University of Sydney and Charles Perkins Centre campus stands. We pay our respects to those who have cared and continue to care for Country. We are committed to diversifying research and eliminating inequities and discrimination in healthcare. We welcome all people regardless of age, gender, race, size, sexuality, language, socioeconomic status, location or ability.